![]() ![]() The app consistently crashes with airport WiFi. In fairness, there are many things this app does right - however, the plethora of things that are broken and that have been for years now merits a strongly worded inditement. The system need some bugs worked out, it’s also very hard to read on an iPhone. At least this time all the previous chat information was still up for her to review instead of starting back from scratch. The second time, I am mediately typed “representative“ and then we can immediately going through the process with a third agent. OK I thought, disappointing but just a fluke, but what do you know it happened again. Waited a while and then the screen turned out causing me to start over. Even though I know I was able to speak to somebody relatively quickly, I made it all the way to having new flights but the person I was talking to left the chat. In addition, the four hour plus waiting to talk to a representative force me to try to utilize the chat function. This would not have been a big deal, but it is highly disappointing that delta would not reimburse you for the points lost due to a change on their end. In doing so, I lost the upgraded seats I initially used points for. A 45 minute layover for an international connection is not enough time, especially as I am flying with a family of five, this forced asked to switch flights. The computer was fine and the toddler was as well, but they should have looked at her boarding pass to see she was Comfort Plus.Īll in all our trip from FLL to Spokane via Seattle was an exercise in exceptional service! Thank you Delta, and most especially Claire!Īfter several lights changes since the time I originally booked, my international layover went from 1 hour and 45 minutes to only 40 minutes. The only negative was our flight the next day when my daughter tried to board later despite our comfort plus tickets in order to allow her toddler to run as much as possible before the long flight to Seattle & the gate crew would not allow her to bring the carry on with my laptop and the toddlers safe seat harness in it, insisting that she had to check it because there was no room despite the two overhead bins above us being completely empty the entire flight. Pierre at the gate was able to get us booked the next day and the crew in Spokane pulled our checked bags and locked them up for our arrival. The efforts of the whole team, especially Claire was nothing short of heroic. In the end we missed the flight because they could not hold it any longer but that was entirely our fault. She was on the radio with the gate crew telling them we were coming but the TSA gentleman, while very sweet was also very slow. We were late for our flight with checked bags and Claire at bag check-in got our bags on the plane, helped us get to the front of the security line and held the baby as we had the diaper bag and a three other bags pulled for liquids. When downloading the Fly Delta app, you agree that your personal data will be processed in accordance with Delta’s Privacy Policy which can be accessed via the link below or on our website at. The Fly Delta app for iPhone and are always free to use on Delta’s Wi-Fi-enabled flights. View countdown to departure and arrival along with gate and baggage carousel information on Apple Watch.“Notifications” ensures you always have the latest flight updates, gate changes and more.“Today” gathers everything you need for your day of travel into one convenient place.Map flights en route with an interactive flight tracker.Get detailed info about our fleet and partners.View interactive airport maps, public transportation details and weather information.Check your status on the upgrade or standby list.Save a photo to remember your parking spot. ![]() Check the latest flight status and receive flight and gate change notifications.Pay for checked bags and track their location.Check in, view your boarding pass and add it to Apple Wallet.Check your SkyMiles account balance and current Medallion® status.Manage your trips, profile and customize your travel preferences.Rebook cancelled flights or missed connections.Reserve Preferred Seats like bulkhead and aisle.Purchase Delta Comfort+™ seats and Trip Extras, including in-flight Wi-Fi, Priority Boarding and more.Find, compare and book Domestic and International flights.Enroll in Delta's SkyMiles® program and earn miles every time you travel.With our dynamic Today screen which provides quick access to your boarding pass and other important day-of-travel information, Fly Delta makes travel easier than ever before. Welcome to Fly Delta, Delta’s award winning iOS app. ![]()
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